UAE's premier Call Center Outsource Service Provider (OSP)


Call us today at (06) 517.8888

Services

Our core competency is in delivering and managing Corporate communication channels. Within these communication channels we manage an extensive range of Call Center services, as summarized below:

Phone
  • Customer Support Center
  • Technical Helpdesk
  • Telemarketing
  • Database Verification
  • Reception Service (Virtual Office)
  • After-hours Answering Service
  • Customer Satisfaction Surveys
  • Lead Generation
  • Revenue-Generating Inbound Service
  • Third-party Audit
  • Virtual Conferencing
Fax
  • Response Management
  • Event Management Invitation
  • Broadcast Marketing
Email
  • Response Management
  • Product Marketing
  • Promotion Announcement
  • Broadcast Marketing
Postal Mail
  • Fulfillment - Product Mailer
  • Response Management
Web-chat
  • 'Click for Live agent' Support
Mobile Messaging
  • Revenue-Generating SMS & MMS for Product Promotion
  • Broadcast SMS for Promotion Announcement
Web Management
  • Website Design, Hosting and Management
  • Web-based Survey Response
  • 'Call-me back' Support

Please contact us for comprehensive summary of our services.

Testimonials

Philips Electronics Middle East Jack Detiger Senior Manager Customer Care,Not only has the staff of Contactopia performed perfectly in line with our expectations, they have helped us define our expectations at a higher level, and they are supporting us very well in achieving that level. We have found their support to our business well managed and professional.

Unilever Gulf Ahmed Maklad Quality Assurance ManagerI am delighted to acknowledge your relentless effort in ensuring that we have a wonderful partnership for the past 7 years while you assist us in our Careline operations. I anticipate that our partnership will last much longer and we continue to bind as one in our goal to satisfy our customers beyond their needs.